Privacy Policy

Last updated: November 2025

PadelParty (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application (“App”).

We collect the following types of information:

• Personal details such as your name, phone number, and email address when you create an account or make a booking.
   
• Location data to help you find and book nearby padel courts.
   
• Payment information, which is securely processed through our payment partners (such as PayFast). We do not store your card or bank details.
   

We use your data to:

• Process bookings and payments.
   
• Communicate booking confirmations and service updates.
   
• Improve our app experience and customer support.
   

We use industry-standard encryption and authentication to protect your information from unauthorized access.

You may request to access or delete your data by contacting us at padel.party.co@gmail.com

Last updated: November 2025

All payments made through PadelParty are final and non-refundable.
Once a booking is confirmed, users are responsible for attending their reserved slot.
In case of no-shows, weather disruptions, or other unforeseen circumstances, no refunds or credits will be issued.

If a booking cannot be fulfilled due to a verified technical or operational issue from PadelParty’s end, our team may issue compensation at its sole discretion.

For any concerns, please contact padel.party.co@gmail.com

Last updated: November 2025

Welcome to PadelParty! By accessing or using our app, you agree to the following terms:

PadelParty provides a platform for booking padel courts and related activities. You agree to use the app for lawful purposes only.

You must create an account to make bookings. You are responsible for maintaining the confidentiality of your account credentials.

All payments are processed securely through PayFast and are non-refundable once confirmed.

Court availability is subject to real-time updates from our partners. In rare cases where a booking cannot be honored, we will assist you in rescheduling where possible.

PadelParty is not liable for personal injury, loss, or damages incurred while using booked facilities. Use of facilities is at your own risk.

We may update these Terms periodically. Continued use of the app after such updates constitutes acceptance.

Last updated: November 2025

PadelParty is a mobile-only app designed to facilitate padel court bookings and match scheduling.

• Users can search, view, and book available courts through the app.
   
• Confirmation of the booking is provided instantly after successful payment.
   
• Bookings are valid only for the selected date and time and cannot be transferred or refunded.
   

For assistance or technical issues, please contact:
📧 padel.party.co@gmail.com
📞 +92 332 5454545
🏠 House 6A, Bani Gala Hills West, Bani Gala, Islamabad